![]() Irshad said he tried to call etisalat "at least twenty times" to have his problem sorted but was told in all cases that he would be called back by a technician. Now I have two etisalat numbers," he said. "My wife and I regularly send text messages to each other. Aside from the inconvenience, he said the new number would not receive international text messages. "Recruiters would call on my landline saying I had submitted the wrong mobile number," he said. ![]() A previous prefix launch, 055, was followed by major awareness campaigns.Īustralian businessman Irshad said he came to Dubai to look for a job but was not getting calls from recruiters on the 056 number because "no one knew about it". ![]() The Telecommunications Regulatory Authority approved the launch of the new prefix for one million etisalat numbers last December.Įtisalat subscribers who have been issued phone numbers with the new 056 prefix say lack of awareness about the new number is causing them a lot of confusion and inconvenience.Īside from a press release, etisalat has not publicised the new prefix. Etisalat subscribers regularly complain about the poor customer support. Repeated requests by Gulf News for a comment from etisalat went unanswered. "I've been applying for jobs but no one calls saying no such prefix exists," he said. The telecom provider has started selling numbers with the 056 prefix before familiarising the public with the new code through an awareness campaign.Īustralian national Irshad said people who have his new 056 number would not call on it, assuming that he had given the wrong number. Dubai: Etisalat's unpublicised launch of the new mobile phone prefix 056 is causing a lot of confusion, say subscribers. ![]()
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